COMPLAINT NOTIFICATION
Personal data obtained during the acceptance of a complaint concerning a product purchased from Mextra Ltd. and during the complaint procedure will be processed for the purpose and to the extent necessary to:
to accept the complaint and carry out the complaint procedure, to conduct research and analysis, including statistical analysis, for the purpose of researching the effectiveness and improvement of our business, to comply with our legal obligations in connection with the complaint procedure and to establish and assert or defend against claims, to prevent possible fraud or abuse in connection with the complaint.
The data controller is MEXTRA Sp. z o.o., who, in matters relating to personal data, can be contacted by post at the following address: Mextra Sp. z o.o. ul. Szkolna 15, 447-225 Kędzierzyn-Koźle, by email [email protected] or by telephone +48 531 542 542
The data subject has the right to rectification, access to, erasure or restriction of processing, as well as the right to object to their processing and the right to lodge a complaint with a supervisory authority. The provision of data is voluntary, but failure to do so may prevent the complaint procedure. Failure to provide contact data or the provision of incorrect data will make it impossible to inform the customer about the handling of the complaint.
to accept the complaint and carry out the complaint procedure, to conduct research and analysis, including statistical analysis, for the purpose of researching the effectiveness and improvement of our business, to comply with our legal obligations in connection with the complaint procedure and to establish and assert or defend against claims, to prevent possible fraud or abuse in connection with the complaint.
The data controller is MEXTRA Sp. z o.o., who, in matters relating to personal data, can be contacted by post at the following address: Mextra Sp. z o.o. ul. Szkolna 15, 447-225 Kędzierzyn-Koźle, by email [email protected] or by telephone +48 531 542 542
The data subject has the right to rectification, access to, erasure or restriction of processing, as well as the right to object to their processing and the right to lodge a complaint with a supervisory authority. The provision of data is voluntary, but failure to do so may prevent the complaint procedure. Failure to provide contact data or the provision of incorrect data will make it impossible to inform the customer about the handling of the complaint.
